Shipping policy

SHIPMENT AND DELIVERY

- Processing times before shipment of new orders are generally between 1 and 7 days. In the event of high activity, these deadlines may be exceeded and cannot be used to justify a cancellation or a refund.

Average time of shipment from JUMP ICHIBAN to Europe / the Americas are as followed:

- FEDEX/DHL : 3 to 5 business days (From the day of shipment)

Please bear that those are average values, and provided as informational. Shipment may take more time, depending on mail traffic conditions.

Any shipment taking more time than indicated as above, does not give right to any kind of compensation, suspension, or cancellation of the order by the Buyer.

The products are delivered to the address indicated in the order form by the Buyer, who undertakes to take delivery of the products ordered. On delivery, the Buyer is obliged to check the condition of the packaging and the goods, and indicate any damages to the company within 7 business days following the delivery, by email.

A notification email is sent to the Buyer when his order is shipped. The Buyer may follow the evolution of his order through his personal account on the Jump Ichiban Website.